Come see us.
Precocity LLC3400 N. Central Expressway, Suite 100
Richardson, TX 75080
info@precocityllc.com
(972)-378-1030
Precocity created a multi-family smart-home platform featuring a user-friendly mobile app, intuitive web admin portal, and powerful back-end. This solution enables seamless control of connected devices, multi-tenant management, and delivers a scalable, high-performance experience.
We relished the opportunity to craft a holistic service and experience for a brand-new product. We began with on-premise intercept interviews and user research including their banking needs and preferences, their aesthetic preferences, and their personal goals around financial goals and ideals.
ServiceKing's CSR app, Overdrive, was in need of updates to improve efficiency, user experience, usability, and aesthetics. It also needed a brand and UI update following a recent merger with Crash Champions. ServiceKing also desired to give their CSRs (customer service representatives) a better, more efficient system that allowed them to render better service to customers faster.
Together with three divisions inside the company, and Aperio Insights, we developed and executed the first-ever usability tests for this client’s in-car systems. After witnessing the results, the team went on to test additional products such as power wheelchairs, mobile apps, in-car, at-speed voice UI, and more.